Amenities & policies
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking & public transport
- Free self-parking on site
- Wheelchair-accessible parking available
- Ski shuttle nearby
Guest services
- Daily housekeeping
- Luggage storage
- Tour/ticket assistance
Outdoors
- BBQ grill(s)
- Terrace
- Garden
- Picnic area
Family-friendly
- Children's playroom (in selected room)
Safety & security
- CCTV in common areas
- Smoke-free property
- Smoke alarms
Accessibility
If you have any requests for specific accessibility needs, please contact using the information on the reservation confirmation received after booking.
- We don't have any lifts/elevators
- Accessible bathroom (selected rooms)
- Grab bar near toilet (selected rooms)
- Toilet grab bar height (centimetres): 70
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Step-free path to entrance
- Thin carpet in room
- Upper floors accessible by stairs only
- Wheelchair-accessible parking
- 12 on-site accessible parking spaces
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (centimetres): 100
- Wheelchair-accessible (may have limits)
Things to do
- Beach
- Helicopter/aeroplane tours
Business services
- Printing & scanning services (surcharge)
Languages spoken
- English
- Cantonese
- Chinese
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Heating
Bathroom
- Private bathroom
- Free toiletries
- Hair dryer
- Shampoo
- Shower
- Spa bath (in selected rooms)
- Soap
- Towels
Entertainment
- 32-inch flat-screen TV
- TV/satellite channels
Policies
Check-in
- Check-in from 2:00 PM - 7:00 PM
- Early check-in subject to availability
- Minimum check-in age - 18
Special check-in instructions
- We offer transfers from the airport (surcharges may apply); guests must contact us with arrival details before travel, using the contact information on the booking confirmation.
- If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Cancellation
- Free cancellation with 1 day's notice
Check-out
- Check-out before 10 AM
- Late check-out subject to availability
- Express check-out available
Pets
- Pets not allowed (service animals are welcome and are exempt from fees)
Children & extra beds
- Children are welcome
Payment types accepted
Important information
Open hours
- Our front desk is open from 9am to 8pm
Optional extras
This list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Airport shuttle fee: NZD 40 per vehicle
- Credit card charges are subject to a 2% surcharge
You need to know
- Extra-person charges may apply and vary
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- We don't have any lifts/elevators
- 24-hr CCTV operating in common areas